Dear users, We are delighted to inform you about an important system upgrade. This upgrade introduces a new feature we call "reality." Nodes equipped with the "reality" feature will bring improved stability and higher availability. The addition of this new feature is the result of our ongoing efforts to improve the system based on your feedback. ... Read More »
If you are experiencing node timeout issues (especially widespread failures), this may be due to not updating to the latest node configuration, you can refer to this guide to do so.
If the problem persists after updating the configuration, please submit a ticket to contact customer service to help resolve the problem.